Terms and Conditions

Last Updated: 28/08/2025

Welcome to Mane2Tail. By accessing or using our website (mane2tail.com), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website.

1. General Information

1.1

This website is operated by Mane2Tail ('we', 'our', or 'us').

1.2

By using this site, you confirm that you are at least 18 years old or have the consent of a parent/guardian.

1.3

We reserve the right to update or amend these Terms and Conditions at any time. Continued use of the website after changes are posted constitutes your acceptance of the updated terms.

2. Use of Our Website

2.1

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment.

2.2

You must not misuse our site by knowingly introducing viruses, Trojans, worms, or other harmful material.

3. Intellectual Property

3.1

All content on this site (including text, graphics, logos, images, and software) is the property of Mane2Tail or its licensors and is protected under copyright and intellectual property law.

3.2

You may not copy, reproduce, distribute, or exploit any material without our prior written permission.

4. Products and Services

4.1

All product descriptions, prices, and availability are subject to change without notice.

4.2

We reserve the right to refuse service to anyone for any reason at any time.

4.3

Where applicable, any contracts formed through online purchases are governed by UK law.

5. Payments and Refunds

5.1

Payments made via our website are processed securely through trusted third-party payment providers.

5.2

Refund and cancellation policies will be clearly stated at the point of purchase. Please refer to our Refund Policy.

6. GDPR & Data Protection

6.1

We take your privacy seriously and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Personal Data Collection: We may collect personal data (such as name, email address, phone number, and payment details) when you register, make a purchase, or contact us.
Use of Data: Your data will be used only for legitimate purposes, such as fulfilling orders, providing customer support, and sending updates where you have given consent.
Data Storage: We take appropriate technical and organisational measures to secure your data and prevent unauthorised access.
Third Parties: We may share necessary data with trusted third parties (such as payment processors and delivery partners) but will never sell your data to third parties.
Your Rights: You have the right to access, correct, or request deletion of your personal data. You may also withdraw consent for marketing communications at any time.
Contact for Data Queries: If you wish to exercise your rights or have concerns, please contact us at info@mane2tail.com.
For full details, please refer to our Privacy Policy.

7. Cookies

7.1

Our website uses cookies to improve user experience, analyse site performance, and personalise content. By using our site, you consent to the use of cookies in line with our Cookie Policy.

8. Limitation of Liability

8.1

We do not guarantee that the website will always be available, error-free, or free from viruses.

8.2

To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential loss or damage resulting from the use of our site or services.